Terms of Service

Explain Math is provided by Tech Solutions d.o.o., registered in Slovenia, address Stefanova ulica 5, Ljubljana 1000, Slovenia. Contact: support@explain-math.com.

• Math theory at different difficulty levels, examples with step-by-step explanation, and quizzes for practice.
• “Solve a task”: AI-powered solution with explanations; upload an already solved task to check what is correct or not and why. (If full step-by-step breakdown is not yet available, it will be added later.)
• Account area with profile and subscription management.

You are responsible for keeping your login and password safe and for actions in your account. We may temporarily restrict access if we suspect abuse or security risks.

• Payments are processed by Stripe. Available payment methods depend on your region and are shown at checkout.
• By completing checkout, you authorize the applicable one-time or recurring charge, including applicable taxes and fees displayed before payment confirmation.
• Prices may vary by region. You agree to provide accurate and up-to-date billing and payment information. If location or payment information is inconsistent, we may request reasonable verification and apply the billing configuration that corresponds to the verified billing region, to the extent permitted by applicable law.
• Subscriptions renew automatically for the same billing period unless canceled before renewal. You can cancel auto-renewal in your account; cancellation takes effect at the end of the current paid period.
• Except where required by mandatory law, fees are non-refundable and we do not provide refunds or credits for partial billing periods. This does not limit any mandatory statutory remedies that apply if digital services are not supplied or do not conform to legal requirements.
• If you are a consumer, any statutory right of withdrawal applies only as provided by applicable mandatory law. Where checkout includes immediate access to digital services during the withdrawal period, you expressly request immediate performance and acknowledge that withdrawal rights may be reduced or lost as permitted by law.
• If you believe you are entitled to a statutory withdrawal or refund, contact support@explain-math.com. We may request information reasonably necessary to verify the claim.
• We keep records of checkout confirmations, billing events, and legally relevant consent signals for compliance, fraud prevention, and dispute handling.
• For fraud prevention and pricing integrity, we may use technical, billing, and payment-country signals (for example, IP region, billing address country, and payment instrument country). A mismatch alone does not automatically mean a violation; we may perform a manual review before taking action.

• Permitted use: personal, non-commercial use of the Service for its intended informational purpose.
• Prohibited use includes uploading, generating, or sharing illegal content; malware, harmful code, scripts, or exploit payloads; harassment, threats, or abusive content; spam, fraud, impersonation, or other deceptive activity; attempts to bypass product, rate, security, or billing controls, including intentional circumvention of region-based pricing by using misleading location or payment details; and use of the Service to cheat in exams or supervised assessments where external assistance is not allowed.
• We may use automated and manual anti-abuse controls to detect suspicious activity. If we reasonably believe an account or request is abusive, unlawful, or presents security/integrity risk, we may reject requests, rate-limit, suspend features, require additional verification, or block/terminate access, with or without prior notice where permitted by law.

You retain rights to your uploaded materials. You grant us a non-exclusive license to process, display, and review them to operate, secure, and enforce the Service, and to comply with legal obligations, without sharing with third parties beyond what is needed to provide it.

All intellectual property rights in the Service and its content (including text, design, layout, graphics, software, databases, trademarks, and other elements) belong to us or our licensors and are protected by applicable law. No license or other rights are granted to you except a limited right to access and view the Service for its intended purpose. You may not copy, reproduce, distribute, modify, publish, create derivative works from, or otherwise exploit any part of the Service, except as expressly permitted by us in writing or by mandatory law.

For clarity, subject to Section 5, you may use service outputs for personal, non-commercial purposes, including writing results into your own notes or homework.

• Parts of the Service generate content using AI models. AI output may be incomplete, inaccurate, outdated, or not suitable for your specific case.
• Information provided through the Service is for general informational purposes and does not constitute professional, legal, financial, medical, or other regulated advice.
• You are responsible for independently verifying AI output before relying on it for decisions, submissions, or any activity that may affect your rights, studies, work, or finances.

• The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation.
• We rely on third-party infrastructure and providers (for example hosting, AI inference, identity, and payment processing). Their outages or changes may affect availability or features.
• We may modify, suspend, or discontinue parts of the Service for maintenance, security, legal, or technical reasons.

• To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, opportunities, or goodwill.
• Where liability cannot be excluded, our aggregate liability arising out of or related to the Service is limited to the total amount actually paid by you under the specific transaction or invoice from which the claim directly arose.
• Nothing in these terms excludes or limits liability that cannot be excluded under mandatory law, including liability for fraud, willful misconduct, gross negligence, or death/personal injury caused by negligence where such exclusion is prohibited.

You may delete your account at any time. We may limit or terminate access for violations of these terms or if required by law.

If we reasonably determine repeated or intentional circumvention of pricing or billing controls, we may limit checkout access, suspend features, or terminate the subscription/account, with or without prior notice where permitted by law.

If access is limited or terminated due to a serious breach or abuse, no refund or credit is due for unused time, unless mandatory law requires otherwise.

These terms are governed by the law of Slovenia. If you are a consumer, this choice does not deprive you of mandatory consumer protections of the country where you habitually reside.

If you believe a pricing-integrity or anti-abuse decision was made in error, you may contact support. We will conduct a reasonable review based on available billing and payment records.

Disputes are handled by the courts of Slovenia, unless mandatory consumer jurisdiction rules provide otherwise.

We will announce significant changes on the site and/or by email. Continuing to use the Service after an update means you accept the new version. If you do not agree, cancel your subscription and stop using the Service.